Customer Assistants
Resolve the 80% of questions that repeat, pull answers from your real documentation, and hand off cleanly to a human when it matters, with full context attached.
Conversational AI
Conversations That Scale
Conversations That Scale
Without Losing Your Voice.
Chat and messaging systems that remember every person, speak in your brand's tone, and carry a conversation from first hello to closed deal across web, SMS, and social.
Solutions
Three ways we put conversation to work.
Sales & Lead Chat
Engage visitors the moment they land, qualify with your criteria, and book the call, turning website traffic into pipeline while you sleep.
Fan Companions
For creators and public figures: a companion experience that lets your audience talk with your brand one-on-one, with your personality, your boundaries, and memory of every fan.
What makes ours different
Personality is engineering, not a prompt.
- Persistent memory. The system remembers each person across sessions and channels, so conversations build instead of resetting.
- Brand voice, enforced. Tone, vocabulary, and boundaries are designed and tested, so your assistant sounds like you on message one thousand, not just message one.
- Connected actions. Look up orders, book time, process requests. Conversation is the interface; your systems do the work behind it.
- Guardrails by default. Clear escalation rules, content boundaries, and human oversight built into every deployment.
Where it fits
Built differently for different businesses.
Online Stores
Order status, sizing, returns, and product questions answered from live store data, on the channel the customer already uses.
Creators & Public Figures
A fan companion that gives your audience a real one-on-one channel, with your personality and your boundaries, at a scale no inbox can match.
Restaurants & Venues
Reservations, private event inquiries, and FAQs handled in chat, synced with your booking system.
Agencies & Professional Services
Qualify inbound leads with your criteria and book discovery calls straight onto your calendar, around the clock.
Software Companies
Support that actually reads your docs: setup help, troubleshooting, and account questions resolved without a ticket.
Local Businesses
The questions that ring your phone all day, hours, pricing, availability, answered instantly by text instead.
Investment
How pricing works.
- One-time build. Designing the assistant: its knowledge base, personality, guardrails, and integrations. Fixed price, agreed up front.
- Monthly fee. Model costs, hosting, monitoring, and ongoing tuning as we review real conversations.
- Usage scales with volume. Pricing tracks conversation volume, so a boutique store and a national brand each pay for what they actually use.
- Fan companions are scoped individually. Personality design, boundary engineering, and moderation add a layer of work that we price per project.
Questions
Asked before nearly every build.
Is this just a chatbot?
Old chatbots follow decision trees and break outside them. This holds open-ended conversations, pulls from your real documentation, remembers each person, and takes action in your systems.
Which channels does it run on?
Website chat, SMS, WhatsApp, Instagram and other social DMs, and in-app messaging. One system and one memory across every channel you enable.
How do you keep it on-brand and safe?
Personality, vocabulary, and boundaries are engineered and tested, not just prompted. Every deployment ships with escalation rules, content guardrails, and human oversight.
Can it connect to a digital brain?
Yes, as an optional add-on. If you also run a DSE AI Operating System, conversations feed your company memory. Each product works fully on its own.
Your audience wants to talk. Let them.
Tell us about your brand and we'll scope a conversational system that fits it.
Scope my project