Is the 94% resolution rate real?
Yes. Across our current client deployments, 94% of customer conversations are resolved by the agent alone, with no human stepping in. The remaining conversations hand off to your team with full context attached. We track this per deployment and report it to every client.
Is this just a chatbot?
No. Chatbots follow decision trees and break outside them. An AI sales agent holds open-ended conversations, pulls from your live catalog and documentation, remembers each customer, and takes action in your systems: recommending, booking, and updating your CRM.
Which channels does it run on?
Website chat, online store storefronts, SMS, WhatsApp, Instagram and other social DMs, and in-app messaging. One agent and one memory across every channel you enable.
How do you keep it on-brand and honest?
Personality, vocabulary, and boundaries are engineered and tested, not just prompted. The agent is given honest limits on what it may promise, and every deployment ships with escalation rules and human oversight. A sales agent that overpromises costs more than it closes.
Can it connect to a digital brain?
Yes, as an optional add-on. If you also run a DSE AI Operating System, every sales conversation feeds your company memory. Each product works fully on its own.